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Short courses

Workflow Course


Description
This short course will help you to better understand how you can progress issues on Fixflo using the workflows available.

This course will save your progress, so you can revisit modules at any time.

Enjoy the course!
Content
  • Course Agenda
  • Workflow course agenda
  • Progressing issues on Fixflo (12 minutes)
  • Video: Ways you can progress issues on Fixflo (2 minutes)
  • Key learnings: Ways you can progress issues on Fixflo
  • Quiz: Ways you can progress an issue (3 questions)
  • Video: Issue statuses (3 minutes)
  • Key learnings: Issue statuses
  • Quiz: Issues statuses (1 question)
  • The 'Comments' Tab & Notes (15 minutes)
  • Video: The 'Comments' tab (4 minutes)
  • Key learnings: The 'Comments' tab
  • Key learnings: Private notes
  • Key learnings: Sending messages on the 'Comments' tab
  • Quiz: The 'Comments' tab (4 questions)
  • Video: Notes (2 minutes)
  • Key learnings: Notes
  • Workflows on Fixflo (45 minutes)
  • Video: Request landlord advice (5 minutes)
  • Key learnings: Request landlord advice
  • Quiz: Request landlord advice (3 questions)
  • Video: Request quotes (7 minutes)
  • Key learnings: Request quotes
  • Quiz: Request quotes (1 question)
  • Keep going - you're halfway there!
  • Video: Requesting landlord approval (4 minutes)
  • Key learnings: Requesting landlord approval
  • Quiz: Requesting landlord approval (2 questions)
  • Video: Instruct works to a contractor (8 minutes)
  • Key learnings: Instructing an issue to a contractor
  • Key learnings: Invoicing
  • Quiz: Instruct works to a contractor (3 questions)
  • Video: Allocate to a landlord or external user (2 minutes)
  • Key learnings: Allocate to a landlord
  • Key learnings: Allocate to an external user
  • Quiz: Allocate to a landlord or external user (2 questions)
  • Closing issues (8 minutes)
  • Video: Closing an issue (3 minutes)
  • Key learnings: Providing feedback
  • Key learnings: Closing an issue
  • Quiz: Closing an issue (4 questions)
  • Issue notifications (5 minutes)
  • Video: Notifications (3 minutes)
  • Key learnings: Notifications
  • Introducing Fixflo's Contractor Marketplace (3 minutes)
  • Video: Introducing Fixflo's Contractor Marketplace (2 minutes)
  • Key learnings: Fixflo's Contractor Marketplace
  • feedback
  • Feedback survey
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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